At times the Illinois Deaprtment of Financial and Professional Regulation will refuse to renew a practitioner’s license. When that happens the Department will often allow the practitioner to meet for an informal conference to discuss the isses that the Department has with the practitioner.  At that conference, the doctor must be ready to discuss what happened for the patient(s) in question, but at the same time, he or she must be able to explain to the Board what steps the practitioner has taken to make sure that the complained upon behavior does not happen again.